Get in Touch

We'd love to hear from you! Whether you have a question about a product, need help with your order, or just want to say hello — our team is here for you.

📧 Email Us

For all enquiries, please reach out to us at: Info@Lumalash4beauties.com

We aim to respond to all messages within 24–48 hours (Monday to Friday).

⏰ Response Times

• General enquiries — within 24–48 hours
• Order issues — within 24 hours
• Returns & refunds — within 48 hours

📦 Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking details. If you haven't received your tracking information within 3 business days of placing your order, please don't hesitate to contact us.

💬 Before You Contact Us

You may find the answer you're looking for in our store policies:

• Refund Policy
• Shipping Policy
• Privacy Policy

We're a small team with a big heart — we'll always do our best to make things right for you. 💚